Skip to main content

Disputes

Disputes are an important tool to take control of your credit health. Managing your information is fast, easy, free and secure through the TransUnion Service Center.

If you’ve already started a dispute online, you can log in to check its status.

Get started with Disputes for free

through our TransUnion Service Center, where you can:

  • Manage or fix any inaccuracies on your credit report
  • Place Fraud Alerts to protect your identity
  • Control who can access your credit information with Credit Freeze

Are you applying for credit or has a lender referred you here to lift a freeze on your TransUnion credit report? You’re in the right place.

  • Add a note to your report around any COVID-19 or other financial considerations

Already have an account? Log In
Technical Help and Login Support

You have questions, we have answers.

Search or browse our Credit Dispute FAQS below.

search

It’s fast, free and easy to manage a dispute online, but if you’d prefer to dispute by mail or phone, follow these instructions.

mailMail

To complete a dispute by mail, provide as much of the following information as possible:

  • Personal Information: Name, DOB, Address, SSN
  • Name of company that reported the item you’re disputing and the partial account number (from your credit report)
  • Reason for your dispute
  • Any corrections to your personal information (address, phone number, etc.)

Send your documents to:

TransUnion Consumer Solutions
P.O. Box 2000
Chester, PA 19016-2000

Please note: We accept either standard or certified mail.

PHONE

Talk to one of our dispute experts:

(833) 395-6941
Monday - Friday 8:00 AM - 11:00 PM ET

What you need to know:

There are various types of credit scores, and lenders use a variety of different types of credit scores to make lending decisions. The credit score you receive is based on the VantageScore 3.0 model and may not be the credit score model used by your lender.

Subscription price is $24.95 per month (plus tax where applicable).