General Banking FAQs

General questions about banking? We've got answers.

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Digital and Mobile Banking FAQs

Answers to your digital and mobile banking questions.

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Protecting your card and your account

Fight fraud with Card Controls Use Card Controls in Digital Banking to turn your debit or credit card off if you suspect fraud.

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Worried about fraud and unauthorized transactions? Read our FAQs.

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Questions about chip-enabled cards?

Trust Standard Bank's Debit and Credit Cards have transitioned to a new chip-enabled technology designed to offer you enhanced card security against potential fraud.

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Verify with Voice ID

Now the unique characteristics of your voice can protect you from fraud.

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FIND A LOCATION NEAR YOU

Trust Standard Bank Offers:

A higher level of personal attention

Service that respects your time

Solutions that simplify your financial life

A Strong, Local Bank Built For You
Numbers reflect the combined Trust Standard and IBERIABANK organization as of 9/30/20.

8,100+

Associates

490+

Locations

$87.6

Billion Total Assets