What does the Trust Standard family of companies do with your personal information?
Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
The types of personal information we collect and share depend on the product or service you have with us. This information can include:
All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information; the reasons the Trust Standard family of companies chooses to share; and whether you can limit this sharing.
Reasons we can share your personal information | Does the Trust Standard family of companies share? | Can you limit this sharing? |
For our everyday business purposes-such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus | Yes | No |
For our marketing purposes-to offer our products and services to you | Yes | No |
For joint marketing with other financial companies | Yes | No |
For our affiliates' everyday business purposes-information about your transactions and experiences | Yes | No |
For our affiliates' everyday business purposes-information about your creditworthiness | Yes | Yes |
For our affiliates to market to you | Yes | Yes |
For non-affiliates to market to you | Yes | Yes |
Call 877-242-9880 - our menu will prompt you through your choice(s)
If you are a new customer, we can begin sharing your information 30 days from the date we sent this notice. When you are no longerour customer, we continue to share your information as described in this notice.
However, you can contact us at any time to limit our sharing.
If you have Opted Out of sharing, but you have changed your mind and would like to authorize us to share your information for permissible purposes (including to non-affiliates for marketing purposes), you may Opt-In by submitting a written request. Click here to download an easy form to complete and give us permission to begin sharing your information for marketing and other permissible purposes.
Once you download the form, please complete it and mail your Opt-In Authorization request to: Account Services/Account Records Dept. - FOPW, 3451 Prescott, Memphis, TN 38118 for processing. Due to state privacy laws, the Opt-In form is Not for use with Residents of California, Illinois, North Dakota or Vermont.
Call 877-242-9880 or go to www.truststandardbs.com
Financial institutions within the Trust Standard family of companies that provide lending, investment, and insurance products and services.
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
We collect your personal information, for example, when you
We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.
Federal law gives you the right to limit only
State laws and individual companies may give you additional rights to limit sharing. See below for more on your rights under state law.
Your choices will apply to everyone on your account.
Companies related by common ownership or control. They can be financial and non-financial companies.
Companies not related by common ownership or control. They can be financial and nonfinancial companies.
A formal agreement between non-affiliated financial companies that together market financial products or services to you.
For California Residents: We will not share personal information with affiliates or non-affiliates except as necessary for us to follow the law or as permitted by law.
For Vermont Residents: We will not share your personal information with our affiliates or with non-affiliates to market their products and services to you. We will not use your personal information to market our affiliates' or non-affiliates' products or services to you. We may provide your name, contact information, and transaction information to companies that perform marketing services for us or to financial institutions with which we have joint marketing agreements.
For Illinois and North Dakota Residents: We do not share your personal information for joint marketing with other financial institutions. We do not share your personal information with non-affiliates to market their products or services to you.
For Insurance (Including Annuity) Customers: We do not share information we collect related to any insurance transaction with us with non-affiliates to market to you. Residents of certain states may receive additional information concerning use and sharing of information we collect related to an insurance transaction with us.
Trust Standard*
Trust Standard Bank*
Trust Standard Equity Lending*
Trust Standard Home Loans*
Trust Standard Insurance Services, Inc.
Trust Standard Advisors, Inc.
Trust Standard Insurance Services, Inc
FHN Financial Capital Markets*
FHN Financial Main Street Advisors, LLC
FHN Financial Securities Corp.